Terms of Reference
During the initial contacts with the client and the subsequent preliminary problem diagnosis, the student should have collected and evaluated enough information to be able to plan the assignment. This is what the client expects at this stage: A TOR (Terms of Reference).
During this initial phase of the project, students should be able to determine not only the key objectives / problems but also the methodology or the implementation strategy of the project. It must be determined that what and how the data must be collected and what resources are needed from the client? What are the benefits of the successful outcome of the project?
Terms of Reference set out the scope and purpose of the study or the project. In this phase the clients specify their ideas and requirements, which are then used to formulate a TOR. It includes following elements:
- Background of the project
- The main objectives / tasks
- Specific technical inputs or areas of in-depth investigation
- Methodology to execute project
- Geographic scope and location
- Timeline of activities
- Project outputs or key deliverables (in the form of a report)
- Resources required, both human and financial
TOR must also provide a brief framework of diagnosis phase, design and analysis phase and implementation phase of the project. So the client organization contact person knows exactly what the students intend to do in their organization in the coming weeks. Moreover, each phase of the project requires different set of information and activities etc. When students have prepared the TOR, it must be presented to the client to have a consensus on TOR and client feedback is incorporated.